Avaya Acquires Aurix

 

 

 

Avaya Acquires Aurix

 

·         Acquisition will enable Avaya to add speech analytics to Contact Center and Unified Communications

·         Phonetic audio search engine built on scalable, open architecture enables real-time and historical analysis of one-to-one or group spoken interactions

 

For Immediate Release: Tuesday, October 18, 2011

 

Basking Ridge, N.J. – Avaya, a global provider of business communications and collaboration systems and services, today announced it has acquired Aurix, a global provider of speech analytics and audio data mining technologyA UK-based company, Aurix is now a wholly-owned subsidiary of Avaya.

 

Aurix’s patented technology enables real-time identification, search and data mining of large volumes of audio and audio-visual material. Built on scalable, open architecture, the company’s applications integrate with Avaya Aura® as well as applications from other vendors. Aurix’s solutions help increase the efficiency and effectiveness of customer service and collaboration events, as well as support compliance requirements and expand business intelligence.

 

The technologies will be incorporated into Avaya’s Contact Center and Unified Communications portfolios.

 

Supporting Quotes:

The value of document search engines is widely understood. There’s another dimension of data that is largely untapped, however, and that is the information exchanged through spoken interactions. Aurix’s technology will help enable Avaya’s customers to quickly find the interactions that can impact their ability to attain high customer satisfaction and increase revenue generation. The analysis of these interactions can drive enhancements in processes that advance their business objectives.”

Brett Shockley, Senior Vice President, Corporate Development, Strategy, and Innovation, Avaya.

 

Voice interactions represent a vast resource of untapped knowledge. Aurix has focused on building easy-to-use solutions to extract this intelligence to create competitive advantage. The combination of Avaya Aura and Aurix’s speech analytics solutions offer a number of opportunities to create business and customer value that we look forward to accelerating through this acquisition. Our common approach of using an open architecture and focusing on the user experience makes this a good fit for both of us.”

Peter Rogers, CEO, Aurix

 

“Avaya is bringing a robust set of analytic tools into its mainstream products that will add an important component to the quality of service that Avaya delivers to their enterprise customers and to their customers in turn.”

Dan Miller, Senior Analyst, Opus Research

 

Tags: Avaya, Aurix, Avaya Aura, unified communications, contact center, customer service, collaboration, audio search engine, speech analytics, audio data mining

 

About Avaya:

Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. 

 

About Aurix:

Alpha is a global provider of phonetic speech search and analytics technology. Working with a network of technology partners, service delivery professionals and resellers, Alpha provides solutions that help improve efficiency and generate business intelligence.

 

Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

 

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Gartner Says Now More Than Ever Is the Time to Re-Imagine the Role of IT

Gartner Says Now More Than Ever Is the Time to Re-Imagine the Role of IT

Analysts Examine Key Issues Facing IT Industry During Gartner Symposium/ITxpo 2011, October 16-20, in Orlando

Orlando, Fla., October 17, 2011— 

Modernizing technologies are not enough for CIOs to succeed; it is time for IT leaders to re-imagine IT, according to Gartner, Inc. This is the era of mass collaboration driven by the consumerization of IT. For an IT leader to thrive in this environment, they must re-imagine their role, and they must lead from the front.

During the opening keynote today at Gartner Symposium/ITxpo, being held here through October 20, Gartner analysts told an audience of 8,500 CIOs and IT leaders there are three initiatives to implement to re-imagine IT: post-modern business, simplicity, and creative destruction.

“IT leaders must embrace the post-modern business, a business driven by customer relationships where the customer is everywhere, and so must your business; a world fuelled by the explosion in information, collaboration, and mobility, enabled by the cloud,” said Peter Sondergaard, senior vice president at Gartner and global head of Research. “You must pursue simplicity by putting people and their needs at the center of design. You must dare to employ creative destruction to eliminate legacy, and selectively destroy low impact systems.”

Post-Modern Business
“A post-modern business is one that completely rethinks the status quo of business and embraces dramatically new relationships with its customers, suppliers, and partners,” said Daryl Plummer, managing vice president and Gartner fellow. “In the post-modern business, your business has no walls. It must be everywhere. It will be a virtual and fluid business that changes as customers change. In the post-modern business, you will forget phrases such as ‘business architecture’ and embrace phrases like customer delight, customer involvement, and customer intimacy. In the post-modern business, customer and constituent demands on you will change faster than your architectures.”

IT leaders have to delight customers who are more informed about their products in changing markets than ever before. Customers want to know the business cares about their immediate concerns, so CIOs have to capture the interest of customers whose attentions span is shorter, through customer intimacy.

“In a world where the average company only lasts 10 years, every added point of customer satisfaction alone could add one year to the life of your business,” Mr. Plummer said. “Post-modern businesses don’t spend all their money just on customer loyalty programs. They invest in company loyalty to the customers.”

Businesses are becoming post-modern by leveraging the trends of the age. One of these trends is cloud computing. Gartner analysts said that most people don’t realize that cloud computing is about more than just cost savings. Cloud computing is also about specialization. Cloud service providers are specialists who focus all their attention on doing one thing such as email, HR, or managing servers. These specialists support consumers who pick the services they want to use from the providers they want to work with. Trading solutions across a large chain of cloud services adds complexity that must be tamed. This will result in the emergence of cloud brokerages.

“Cloud brokerages can aggregate, integrate, govern, or customize cloud services to make those services more specific to the needs of the consumers,” Mr. Plummer said. “They will re-imagine business, and post-modern businesses will even re-imagine the roles that IT departments will play. Three out of 10 IT organizations will become cloud brokers for their business, and that is one way they will survive.”

Simplicity
“We live in such a complex, time-crunched world,” said Hung LeHong, research vice president at Gartner. “The result is that we all crave simplicity, and so in re-imagining IT, IT leaders have the opportunity – no, the responsibility – to deliver simplicity to their customers and employees.”

Gartner analysts said evidence of this demand to simplicity has been the shift from PCs to mobile. People are gravitating to the simplicity of the mobile and tablet experiences, and developers are following.

“By 2015, mobile application development projects targeting smartphones and tablets will outnumber PC projects by 4 to 1. The PC is no longer king,” Mr. LeHong said. “IT needs to be part of building out this future. Things should be so simple that people should be able to do what they need to do on any device.”

With the shift to the mobile world, Gartner analysts said context-aware computing is crucial. It helps IT leaders understand intent, so that they can create simpler, yet richer experiences.

“Context-aware computing is the intersection between our separate lives in the digital, mobile, social and physical world,” Mr. LeHong said. “Context-aware applications take context about me in the physical world - such as my location, time of day – and my usage patterns in the digital world, and deliver it to the me in the mobile world.”

“Simplicity done right does not eliminate complexity, it makes it invisible,” Mr. LeHong said. “You’re not trying to ‘dumb down’ an experience; you’re trying to enrich it.”

This means IT leaders will need people on their teams who know how to get context, such as from a location from a smartphone, or understand intent based on past behavior, or infer it from social network activity, in a way that is natural, invisible and enriching to employees and customers.

Creative Destruction
“Most IT organizations have 70 percent or more of their time, money and mindshare locked into reliability, keeping things going,” said Tina Nunno, vice president and distinguished analyst at Gartner. “Yet demands for game changing IT capabilities are growing every year. IT leaders must transform their businesses, products, services, and value proposition to the external customer, and challenge traditional ways of thinking.”

Many IT departments are thought of as excellent service providers to their business. While being a great service provider is difficult to do, service and leadership cannot always live in the same space. IT leaders should stop taking demands and requirements and start making recommendations. They need to turn those requests into strategic discussions.

Gartner recommends IT leaders implement the concept it calls the “Pace Layered Application Strategy.”

“Pace layering is a technique to help IT leaders make decisions about what assets in their portfolio are candidates for creative destruction. The model borrows from the way architects design buildings – separating what has to change frequently - from what is foundational and longer-term in nature,” Ms. Nunno said. “You have Systems of Record, Systems of Differentiation, and Systems of Innovation, each with their own natural lifecycles and place in the business ecosystem.”

Gartner analysts said IT leaders must destroy perfectionism and embrace calculated risk. CIOs tend to be perfectionists who are highly detail-oriented. It’s what has made so many of them good at their jobs. However, it can sometimes lead to issues with risk and uncertainty.

“Never taking risks means you are predictable and an easy target for your competition,” Ms. Nunno said. “Strive to take calculated risks and surprise both your business and the competition.”

About Gartner Symposium/ITxpo
Gartner Symposium/ITxpo is the world's most important gathering of CIOs and senior IT executives. This event delivers independent and objective content with the authority and weight of the world's leading IT research and advisory organization, and provides access to the latest solutions from key technology providers. Gartner's annual Symposium/ITxpo events are key components of attendees' annual planning efforts. IT executives rely on Gartner Symposium/ITxpo to gain insight into how their organizations can use IT to address business challenges and improve operational efficiency.

More exclusive content, expanding multi-media coverage, including Twitter feeds and comments from the Gartner Blog Network are available Gartner’s SymLive at www.gartner.com/us/symposium.

Follow Gartner Symposium/ITxpo
Follow news, photos and video coming from Gartner Symposium/ITxpo on Facebook at http://www.facebook.com/#!/GartnerSym, on Twitter at http://twitter.com/Gartner_incand using #GartnerSym, on flickr at http://www.flickr.com/photos/27772229@N07/.

Upcoming dates and locations for Gartner Symposium/ITxpo include:

October 25-27, Sao Paulo, Brazil: www.gartner.com/br/symposium
November 7-10, Barcelona, Spain:www.gartner.com/eu/symposium
November 14-17, Gold Coast, Australia:www.gartner.com/au/symposium
November 21-23, Mumbai, India: www.gartner.com/in/symposium

 

Contact:

Christy Pettey
Gartner
+1 408 468 8312
christy.pettey@gartner.com


About Gartner:
Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. Gartner delivers the technology-related insight necessary for its clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is a valuable partner to 60,000 clients in 11,500 distinct organizations. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 4,500 associates, including 1,250 research analysts and consultants, and clients in 85 countries. For more information, visit www.gartner.com.

Gartner Says Worldwide Enterprise IT Spending to Reach $2.7 Trillion in 2012

Gartner Says Worldwide Enterprise IT Spending to Reach $2.7 Trillion in 2012

Analysts Discuss Key Issues Facing the IT Industry During Gartner Symposium/ITxpo 2011, October 16-20, in Orlando

Orlando, Fla., October 17, 2011—   

Worldwide enterprise IT spending is projected to total $2.7 trillion in 2012, a 3.9 percent increase from 2011 spending of $2.6 trillion, according to Gartner, Inc. While enterprise IT spending growth is slowing (from the expected 5.9 percent increase in 2011), analysts said it’s important to note that despite the global economic challenges, enterprises will continue to invest in IT.

Peter Sondergaard, senior vice president at Gartner and global head of Research, provided the latest outlook for the IT industry today to an audience of 8,500 CIOs and IT leaders at Gartner Symposium/ITxpo, which is taking place here through October 20.

“The days when IT was the passive observer of the world are over. Global politics and the global economy are being shaped by IT,” Mr. Sondergaard said. “IT is a primary driver of business growth. For example, this year 350 companies will each invest more than $1 billion in IT. They are doing this because IT impacts their business performance.”

Mr. Sondergaard said two-thirds of CEOs believe IT will make a greater contribution to their industry in the next 10 years than any prior decades.

“For the IT leader to thrive in this environment, IT leaders must lead from the front and re-imagine IT,” Mr. Sondergaard said. “IT leaders must embrace the post-modern business, a business driven by customer relationships, fueled by the explosion in information, collaboration, and mobility.”

This new era brings with it urgent and compelling forces. They include: the cloud, social, mobility, and an explosion in information.

“These forces are innovative and disruptive just taken on their own, but brought together, they are revolutionizing business and society,” Mr. Sondergaard said. “This nexus defines the next age of computing. To understand this change, you must appreciate each of the forces.”

The Cloud. The cloud combines the industrialization of IT capabilities and the disruptive impact of new IT-led business models. However, the shift away from traditional IT acquisition models to public cloud services is still in the very early stages. For example, Gartner estimates that while $74 billion was spent on public cloud services in 2010, that only represented 3 percent of enterprise spending. But, public cloud services will grow five times faster than overall IT enterprise spending (19 percent annually through 2015).

“What supply chain models did to manufacturing is what cloud computing is doing to in-house data centers. It is allowing people to optimize around where they have differentiated capabilities,” Mr. Sondergaard said.

Social. The next stage of social computing is about mass-customer, mass-citizen, and mass-employee involvement with enterprise systems.

“With 1.2 billion people on social networks, 20 percent of the world’s population, social computing is in its next phase,” Mr. Sondergaard said. “IT leaders must immediately incorporate social software capabilities throughout their enterprise systems.”

Information. The concept of one enterprise data warehouse containing all information needed for decisions is dead. Multiple systems, including content management, data warehouses, data marts and specialized file systems tied together with data services and metadata, will become the “logical” enterprise data warehouse.

“Information is the oil of the 21st century, and analytics is the combustion engine,” Mr. Sondergaard said. “Pursuing this strategically will create an unprecedented amount of information of enormous variety and complexity. This is leading to a change in data management strategies known as big data. This creates what we call a Pattern-Based Strategy architecture. An architecture that seeks signals, models them for their impact, and then adapt to the business process of the organization.

Mobile. The shift to mobile is almost overtaking many IT organizations who can’t move fast enough to catch up. Mobile is not a coming trend. It has already happened. In 2010, the installed base of mobile PCs and smartphones exceeded that of desktop PCs.

Less than 20 million media tablets, such as the iPad, were sold in 2010, but by 2016, 900 million media tablets will be purchased – one for every eight people on earth. By 2014, the installed base of devices based on lightweight mobile operating systems, such as Apple’s iOS, Google’s Android, and Microsoft’s Windows 8 will exceed the total installed base of all PC-based systems.

“That’s incredible change, not only for individuals. It requires IT to re-imagine the way it provides applications,” Mr. Sondergaard said. “By 2014, private app stores will be deployed by 60 percent of IT organizations. The applications themselves will be redesigned – they will become context-enabled, understanding the user’s intent automatically. Mobile computing is not just the desktop on a handheld device. The future of mobile computing is context-aware computing.”

Cloud, social, information and mobile, combined the new nexus. Where data centers will give way to data clouds, mobile devices become windows into personal clouds. Personal computing will become massive collaborative computing, and information technologies will be overshadowed by information ecologies.

“The impact of these forces will make architectures of the last 20 years obsolete,” Mr. Sondergaard said. “Together, they force the issue – they drive us to create the post-modern business, drive simplicity and force creative destruction.”

Additional comments from Mr. Sondergaard from Gartner Symposium/ITxpo are available on the Gartner YouTube channel at .

Gartner analysts will provide more detailed analysis regarding the overall IT spending outlook during the Gartner webinar "IT Spending Forecast (3Q11 Update)" on October 18 at 11 a.m. EDT. To register for this complimentary webinar, please visit http://my.gartner.com/portal/server.pt?open=512&objID=202&mode=2&PageID=5553&resId=1785914&ref=Webinar-Calendar.

About Gartner Symposium/ITxpo
Gartner Symposium/ITxpo is the world's most important gathering of CIOs and senior IT executives. This event delivers independent and objective content with the authority and weight of the world's leading IT research and advisory organization, and provides access to the latest solutions from key technology providers. Gartner's annual Symposium/ITxpo events are key components of attendees' annual planning efforts. IT executives rely on Gartner Symposium/ITxpo to gain insight into how their organizations can use IT to address business challenges and improve operational efficiency.

More exclusive content, expanding multi-media coverage, including Twitter feeds and comments from the Gartner Blog Network are available Gartner’s SymLive at www.gartner.com/us/symposium.

Follow Gartner Symposium/ITxpo
Follow news, photos and video coming from Gartner Symposium/ITxpo on Facebook at http://www.facebook.com/#!/GartnerSym, on Twitter at http://twitter.com/Gartner_incand using #GartnerSym, on flickr at http://www.flickr.com/photos/27772229@N07/.

Upcoming dates and locations for Gartner Symposium/ITxpo include:

October 25-27, Sao Paulo, Brazil: www.gartner.com/br/symposium
November 7-10, Barcelona, Spain:www.gartner.com/eu/symposium
November 14-17, Gold Coast, Australia:www.gartner.com/au/symposium
November 21-23, Mumbai, India: www.gartner.com/in/symposium

 

Contact:

Christy Pettey
Gartner
+1 408 468 8312
christy.pettey@gartner.com


About Gartner:
Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. Gartner delivers the technology-related insight necessary for its clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is a valuable partner to 60,000 clients in 11,500 distinct organizations. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 4,500 associates, including 1,250 research analysts and consultants, and clients in 85 countries. For more information, visit www.gartner.com.

Does Innovation Need to Be Disruptive to Make an Impact? 97% of Small Businesses Say No

Does Innovation Need to Be Disruptive to Make an Impact? 97% of Small Businesses Say No

Canada NewsWire

MISSISSAUGA, ON, Oct. 17, 2011

In Celebration of Small Business Week, Intuit Offers Tips to Help
Innovate for Impact

MISSISSAUGA, ON, Oct. 17, 2011 /CNW/ - For many, "innovation" evokes notions of "radical change" or "transformation," but Canada's 2.4 million small business owners have a different definition. For them, innovation is less about disrupting markets and more about changes that generate the greatest impact for them and their livelihood.

These are among the findings in a Canada-wide survey commissioned by Intuit Inc., makers of QuickBooks®, uncovering how the nation's small business owners define innovation, their goals and its effects on the bottom line. The results are to be the foundation of a small business roundtable discussion to be held in Toronto, Ontario, during Small Business Week (Oct. 17 - 21).

The poll revealed near-unanimous agreement (97 per cent) among Canada's small business owners that innovation is a key to success but it's not about massive change or innovation for its own sake. Rather, it's the innovations that impact business, which respondents defined as new or different strategies, processes or practices enacted for positive business results.

Instead of radical disruption of the status quo, they have taken a more subtle approach by making changes to existing products and services, upgrading technology, or improving customer relations and internal processes. Overwhelmingly, among those who have applied this type of approach to innovation, 98 per cent found that it positively affected their business.

"Clearly, they believe very strongly in the value of innovation, but only when it makes sense for their business," said Pamela Bailey, experience design manager at Intuit Canada. "Small business owners innovate to sustain their business. Their main goals when making innovative changes were to be more efficient and to drive growth."

"There can be a perception that innovation is too costly or time consuming to implement," added Bailey. "In the survey, those who had not made any innovative changes during the past year, 33 per cent cited financial reasons and 19 per cent said time was a big challenge."

Size impacts innovation
Many small business owners, particularly sole proprietors, tend to manage everything from dealing with customers to shutting off the lights at the end of the day. When asked to describe the current state of their business, results show that more sole proprietors see their businesses slowing down compared to their larger counterparts (6-100 employees) who are more likely to be growing or booming. Over the past year, 53 per cent of sole proprietors made innovative changes versus 90 per cent of those with 6-100 employees, suggesting that larger staffs sharing the workload may free up time for owners to concentrate on innovating for impact.

Tips for Igniting Innovation
"Unless you're trying to change the rotation of the Earth, experimenting with a series of impactful, strategic changes can be extremely effective in actually saving time and making money," added Bailey. "In working with numerous small businesses in Canada and around the world, we've found a few recurring themes that have proven to help small business owners ignite further innovation."

  • Place your bets and lots of them: Putting all your eggs in one basket can be a big gamble. Small business owners tend to experiment with a number of small changes. If one doesn't quite pan out, the risk is less. These could include revising work flow, adding just a few more products to your offering, updating software and/or increasing your online presence.
  • Bigger, faster or better? Some of the most successful innovation doesn't come from an overhaul, but simply concentrating on doing something better. That can be as simple as improving customer service to deliver greater value.
  • Save time on the back end: Administrative and financial management tasks eat up a lot of time. Greater efficiency leaves more time to devote to actual business. Tools such as QuickBooks financial software can put the clock back on your side with a one-stop snapshot of money coming in and going out of your business.

Discussing Innovation for Impact
For the second consecutive year, Intuit is teaming with George Brown College to host "The Spirit of Canadian Entrepreneurs: Innovating for Impact," an interactive panel discussion that will explore innovation as it relates to Canada's small businesses.  This roundtable discussion will feature a diverse group of local and well-known entrepreneurs and experts, including Jennifer Ger, co-founder of renowned Canadian jewelry company, Foxy Originals, Ali McEwen, CEO of Baby On Board Apparel and George Brown College's own Mark Simpson, founder, coordinator and professor, Institute of Entrepreneurship and Community Innovation.

The panel will share stories of entrepreneurial achievement, surprises, challenges as well as opinions and insights on what innovation actually means to the nation's small business owners. You can follow the round-table live on Twitter at #quickbooksCA.

The event, to be held October 19th in Toronto, Ontario, is open to the public, but space is limited. To learn more, visit the event page on LinkedIn (http://linkd.in/pVbuxl). To reserve a seat, contact Michael Thomson (michael.thomson@edelman.com) or Laura Casselman (laura.casselman@edelman.com).

About Intuit Canada
Intuit Canada ULC is a leading provider of business, financial and tax management solutions for small- and mid-sized businesses, consumers and accounting professionals. Its flagship products and services, including Quicken®, QuickBooks®, QuickBooks® Enterprise Solutions, SuccèsPME, TurboTax, and ImpôtRapideMC, simplify personal finance, accounting software and tax preparation and filing.

Additional offerings include ProFile®, a professional tax preparation software suite, the QuickBooks ProAdvisor Program and the Intuit Developer Network for professional users and developers. All are provided by Intuit Canada or through its partners.

Intuit Canada has employees across Canada and offices in Edmonton, AB, and Mississauga, ON. Intuit Canada is an affiliate of Intuit Inc., which is listed on the Nasdaq stock market under the symbol INTU. More information can be found at www.intuit.ca.

Stay up to speed with QuickBooks on Twitter or like us on Facebook!

About Intuit Inc.     
Intuit Inc. is a leading provider of business and financial management solutions for small and mid-sized businesses; financial institutions, including banks and credit unions; consumers and accounting professionals. Its flagship products and services, including QuickBooks®, Quicken® and TurboTax®, simplify small business management and payroll processing, personal finance, and tax preparation and filing. ProSeries® and Lacerte® are Intuit's leading tax preparation offerings for professional accountants. Intuit Financial Services helps banks and credit unions grow by providing on-demand solutions and services that make it easier for consumers and businesses to manage their money.

Founded in 1983, Intuit had annual revenue of $3.9 billion in its fiscal year 2011. The company has approximately 8,000 employees with major offices in the United States, Canada, the United Kingdom, India and other locations. More information can be found at www.intuit.com.

About the survey
Angus Reid Public Opinion conducted an online survey from Sept. 30 to Oct. 4, among 508 Canadian small business owners who are self employed or own their own business and are Angus Reid Forum panelists. The margin of error - which measures sampling variability - for a sample of this size is +/- 4.4 per cent, 19 times out of 20. Discrepancies in or between totals are due to rounding.

Finacle™ From Infosys Launches Next Generation e-Banking Solution


Finacle™ From Infosys Launches Next Generation e-Banking Solution

Persona driven user experiences and analytics promise to redefine online banking engagements

CHICAGO, Oct. 17, 2011 /CNW/ - Infosys, a global leader in consulting and technology, today announced the launch of Finacle™ e-Banking Version 11 at the 2011 BAI Retail Delivery Show in Chicago. The solution is a comprehensive offering that empowers banks to achieve quick global rollouts of online banking services. The new version of Finacle™ e-banking provides unique personalization capabilities, industry-leading security features and intelligent customer insights to drive adoption of online banking channel and enhance customer loyalty.

Nicole Sturgill, Research Director at TowerGroup, a Corporate Executive Board company states, "As consumers continue to bank more often outside the branch, it is important that banks look for ways to build customer relationships through electronic channels.  One of the best ways to do that is to position the bank as the customer's financial home page by giving them all of the tools they need to manage their finances in one place. Providing a simple, intuitive user interface will further increase the adoption and effectiveness of the online channels."

Finacle™ e-Banking Version 11 delivers a rich, intuitive and persona driven online banking experience, catering to the individual needs of retail customers. It combines enhanced customer experience with rich functionality. Powerful features, such as Personal Financial Management, enable customers to plan, manage and track their finances in real-time through visual dashboards and rich tools. The solution provides customer flexibility through unique personalization capabilities and socially interactive services such as audio or video chat and social network integration, helping banks improve customer service and online adoption.

Haragopal Mangipudi, Global Head - Finacle, Infosys said, "Online banking is expected to grow approximately 20 percent over the next two years and is a key focus area for banks as they strive to increase customer acquisition and convert more online sales opportunities. By using the powerful persona driven analytics built in this new version of Finacle™ e-banking, banks can deepen their understanding of customers and provide them with offerings, better tailored to suit their needs and help foster greater customer loyalty."

The latest version of the e-banking solution is completely secure and delivers best-in-class protection in the form of multi-factor authentication and access controls. Built on a robust, scalable and extensible architecture, it is easily configurable and allows for seamless deployment with multiple host systems. A truly multi-channel enabled solution, it integrates with existing channels in banks and helps deliver to the customer a coherent, consistent experience across all the channels. The solution supports multi-lingual, multi-currency and multi-entity mapping allowing banks to roll-out global product and marketing initiatives quickly and cost effectively.

Finacle™ partners with banks to power-up their innovation agenda and has a global footprint across 74 countries.

About Finacle™ Universal Banking Solution

Finacle™ from Infosys partners with banks to power-up their innovation agenda, enabling them to differentiate their products and service, enhance customer experience and achieve greater operational efficiency. This framework for multi-disciplinary change enables banks to shift their strategic and operational priorities.

Finacle™ solutions address the core banking, e-banking, mobile banking, Islamic banking, treasury, wealth management and CRM requirements of retail, corporate and universal banks worldwide. Several powerful and differentiating features make Finacle™ one of the most comprehensive, flexible and scalable universal banking solution in its class. These solutions, when associated with Finacle™ services, empower banks to maximize their opportunities for growth, while minimizing the risks that come with large-scale business transformation. For more information, visit http://www.infosys.com/Finacle™ 

About Infosys Ltd

Many of the world's most successful organizations rely on the 142,000 people of Infosys to deliver measurable business value. Infosys provides business consulting, technology, engineering and outsourcing services to help clients in over 30 countries build tomorrow's enterprise. For more information about Infosys (NASDAQ: INFY) visit http://www.infosys.com

Infosys Safe Harbor

Certain statements in this release concerning our future growth prospects are forward-looking statements, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, fluctuations in foreign exchange rates, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal or expiration of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2011 and on Form 6-K for the quarters ended September 30, 2010 and December 31, 2010 and June 30, 2011.These filings are available at http://www.sec.gov. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the company's filings with the Securities and Exchange Commission and our reports to shareholders. The company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the company.

For further information:

press only: Joya Ahluwalia - Infosys Press Office, Infosys Ltd, +91-8041565002 Joya_Ahluwalia@infosys.com

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McAfee Security Innovation Alliance Partner Program Adds New Partners, Continues Momentum


McAfee Security Innovation Alliance Partner Program Adds New Partners,
Continues Momentum

FOCUS 11, LAS VEGAS - October 17, 2011- McAfee today announced that
four new partners have joined its technology partnering program, the
McAfee Security Innovation Alliance (SIA)
(http://www.mcafee.com/us/partners/security-innovation-alliance/index.aspx).
Additionally McAfee announced that two partners have achieved “McAfee
Compatible” status for their solutions within the program.

The four new partners that have joined the McAfee SIA are:

● Internet Identity (http://www.internetidentity.com/)
● NTRglobal (http://ww1.ntrglobal.com/)
● Sypris (http://www.sypris.com/)
● Trustware (http://www.trustware.com/)

In addition, AVOB (http://www.avob.com/) and Protegrity
(http://www.protegrity.com/) now have “McAfee Compatible”
solutions and have been promoted to Technology Partner
(http://www.mcafee.com/us/partners/security-innovation-alliance/index.aspx)
status in the McAfee SIA program. McAfee has worked with these partners
to validate their integrations for their adherence to best practices for
integrating with McAfee products.

Finally, McAfee has also welcomed AVOB, Netronome
(http://www.netronome.com/), Protegrity, Solera Networks
(http://www.soleranetworks.com/), and Tiversa
(http://www.tiversa.com/) to its SIA Sales Teaming Program
(http://www.mcafee.com/us/partners/security-innovation-alliance/index.aspx).
Partners in the SIA Sales Teaming Program complement the McAfee product
portfolio, and enable the McAfee sales force and channel to drive more
complete security solution relationships with enterprise customers.

“We are pleased with the continued momentum that the McAfee Security
Innovation Alliance is experiencing, and we are excited to welcome the
new partners to the McAfee SIA ecosystem,” said Ed Barry, vice
president of the McAfee Security Innovation Alliance. “We are also
very excited about the newly promoted Technology Partners, and look
forward to working closely with them and with the new McAfee SIA Sales
Teaming Program Partners. With more than 100 leading vendors already on
board, McAfee SIA is the security industry’s premier
technology-partnering program, delivering solutions to maximize the
value of existing customer investments, while reducing time-to-problem
resolution and lowering operational costs.”

In support of the McAfee SIA partner ecosystem, McAfee is hosting its
fourth annual McAfee SIA Developer Conference in Las Vegas. The
conference will be held in conjunction with McAfee FOCUS 11 which is
being sponsored in part by 25 McAfee SIA partners that will showcase
their solutions in the exhibition hall. During the McAfee SIA Developers
Conference, McAfee will also present the 2011 SIA Partner of the Year
award to Autonomic Software (http://www.autonomic-s
oftware.com/), a
provider of desktop and power management solutions. This award is given
to one SIA partner for building the most creative integration with
McAfee technology and collaborating with McAfee to deliver significant
sales and customer value.

To further articulate the value of the McAfee SIA, on Wednesday,
October 19 at FOCUS 11, SIA Partners Cyber-Ark Software, Intel and
NitroSecurity, will participate with McAfee in a panel discussion
titled, “Visibility and Velocity: The Power of Multi-Vendor
Integrations.” The discussion will cover the trends driving customers
towards integrated solutions and McAfee’s approach to integrating its
management platform with partners in more than a dozen security markets
to lower the cost of ownership and operation utilizing smart
integrations.

For more information about how partners are working with McAfee, please
visit the partner directory
(http://www.mcafee.com/us/partners/security-innovation-alliance/sia-partner-by-solution.aspx)
page.

About McAfee
McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC),
is the world's largest dedicated security technology company. McAfee
delivers proactive and proven solutions and services that help secure
systems, networks, and mobile devices around the world, allowing users
to safely connect to the Internet, browse and shop the Web more
securely. Backed by its unrivaled Global Threat Intelligence, McAfee
creates innovative products that empower home users, businesses, the
public sector and service providers by enabling them to prove compliance
with regulations, protect data, prevent disruptions, identify
vulnerabilities, and continuously monitor and improve their security.
McAfee is relentlessly focused on constantly finding new ways to keep
our customers safe. http://www.mcafee.com

McAfee Canada is headquartered in Markham, Ontario, with regional
offices across Canada. The company's Consumer Software Research and
Development facility is based in Waterloo, Ontario.

###

NOTE: McAfee is a registered trademark or trademark of McAfee or its
subsidiaries in the United States and other countries. Other marks may
be claimed as the property of others.

For more information please contact:
Adam Pletsch/Dianna Lai
StrategicAmpersand Inc. (for McAfee Canada)
adam@stratamp.com
dianna@stratamp.com
(416) 961-5595

If you do not wish to receive news releases from McAfee Canada please
reply to this e-mail with "remove" in the subject header.


Dianna Lai
Consultant, Public Relations

StrategicAmpersand Inc.
250 Bloor Street East, Suite 1440
Toronto, ON M4W 1E6
Phone: 416-961-5595 x440
Fax: 416-961-7955
dianna@stratamp.com
Twitter: Dee_Elle ( http://twitter.com/#!/Dee_Elle )

 ( http://www.stratamp.com/20thAnniversary )

McAfee and RSA Announce Joint Compliance and Risk Management Solution

McAfee and RSA Announce Joint Compliance and Risk Management Solution
New Solution Designed to Correlate Device-level Security Risks with
Overall Impacts on Business Performance

FOCUS 11, LAS VEGAS - October 17, 2011 - McAfee and RSA, The Security
Division of EMC (NYSE: EMC) today announced a new joint solution based
on their existing technology partnership
(http://www.rsa.com/press_release.aspx?id=11325). This joint solution
integrates security data from the McAfee® ePolicy Orchestrator® platform
(McAfee ePO™) with business infrastructure and compliance data in the
RSA Archer eGRC Platform and the RSA Archer Enterprise Management
solution. By connecting this data, customers can better leverage
business information together with security data to gain a deeper
understanding of risk and compliance issues.

“The McAfee and RSA solution provides greater visibility into the
state of security and compliance across the enterprise infrastructure
and enables a more comprehensive understanding of the business’ risk
and compliance posture,” said Dave Anderson, senior director of
Security Management at McAfee. “The integration allows organizations
to utilize McAfee security management products to manage system level
security while also incorporating data and findings from those products
into their risk and compliance management processes within the RSA
Archer eGRC Platform.”

“Both IT and security organizations are facing challenges today
managing myriad tools and data that help them protect and keep the
business up and running,” said David Walter, senior director of RSA,
The Security Division of EMC. “This integrated offering provides
customers the opportunity to improve IT-GRC programs with information
from security management processes. The Archer eGRC platform understands
business criticality - adding this enables customers to prioritize the
issues being documented in McAfee ePO against their business objectives.
This enables better business decisions about where resources are placed,
resulting in an effective risk-based way to respond quickly to new
threats, address program deficiencies and reduce vulnerabilities across
all domains and lines of business in the enterprise.”

McAfee and RSA are delivering on a technology partnership announced
earlier this year where both companies formally joined each other’s
interoperability partner programs. The two industry leaders are teaming
to offer integrated solutions designed to help customers address complex
security challenges, lower risk, improve compliance and ensure data
security across the IT infrastructure.

RSA® Archer™ Enterprise Management provides a central repository of
information on an enterprise’s business hierarchy and operational
infrastructure. This web-based solution allows enterprises to develop an
aggregate view of organizational divisions, determine the criticality of
supporting technologies and use that information in the cont
ext of eGRC
processes. McAfee ePO enables organizations to centrally manage their
enterprise security posture through an open framework that unifies
security management for systems, applications, networks, data and
compliance solutions.

The integrated solution between the RSA Archer eGRC Platform and
ePolicy Orchestrator software and other McAfee security management
products includes the following capabilities:
● The integration can populate the Devices application within RSA
Archer with systems in the infrastructure being managed by McAfee ePO.
This ongoing synchronization helps ensure that device/platform-level
information is consistent between GRC processes and IT operations.
● Within the Devices application in the RSA Archer eGRC platform,
customers can gain visibility into ownership and relationships to
business processes and applications for a better understanding of the
criticality of the issues captured from ePO and the appropriate
accountability to ensure proper and timely response.
● McAfee VirusScan Enterprise software, McAfee Host Intrusion
Prevention, McAfee Vulnerability Manager, McAfee Policy Auditor and
McAfee Risk Advisor products all provide additional device level
information within McAfee ePolicy Orchestrator software to better define
the current device level security within RSA Archer. Each product also
provides additional reporting data as well as insight into the current
state of security within the infrastructure.
● Risk and compliance calculations and reporting can be based on the
data coming from McAfee Risk Advisor and improve overall visibility of
the current security risk and holistic visibility of how that device's
security risk impacts overall business performance.

Availability
The Integration Package is available immediately through RSA Archer on
the RSA Archer eGRC Exchange (https://exchange.archer-tech.com/). For
additional information on RSA products, visit http://www.rsa.com. For
additional information on McAfee products, visit
http://www.mcafee.com/us/business-home.aspx.

About McAfee
McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC),
is the world's largest dedicated security technology company. McAfee
delivers proactive and proven solutions and services that help secure
systems, networks, and mobile devices around the world, allowing users
to safely connect to the Internet, browse and shop the Web more
securely. Backed by its unrivaled Global Threat Intelligence, McAfee
creates innovative products that empower home users, businesses, the
public sector and service providers by enabling them to prove compliance
with regulations, protect data, prevent disruptions, identify
vulnerabilities, and continuously monitor and improve their security.
McAfee is relentlessly focused on constantly finding new ways to keep
our customers safe. http://www.mcafee.com

McAfee Canada is headquartered in Markham, Ontario, with regional
offices across Canada. The company's Consumer Software Research and
Development facility is based in Waterloo, Ontario.

About RSA
RSA, The Security Division of EMC, is the premier provider of security,
risk and compliance management solutions for business acceleration. RSA
helps the world's leading organizations succeed by solving their most
complex and sensitive security challenges. These challenges include
managing organizational risk, safeguarding mobile access and
collaboration, proving compliance, and securing virtual and cloud
environments.
Combining business-critical controls in identity assurance, encryption
& key management (http://www.rsa.com/glossary/default.asp?id=1111),
SIEM, Data Loss Prevention and Fraud Protection with industry leading
eGRC capabilities and robust consulting services, RSA brings visibility
and trust to millions of user identities, the transactions that they
perform and the data that is generated. For more information, please
visit www.RSA.com and www.EMC.com.

#  #  #

EMC and RSA are registered trademarks of EMC Corporati
on in the United
States and other countries. All other products and/or services are
trademarks of their respective owners.

This release contains "forward-looking statements" as defined under the
Federal Securities Laws. Actual results could differ materially from
those projected in the forward-looking statements as a result of certain
risk factors, including but not limited to: (i) adverse changes in
general economic or market conditions; (ii) delays or reductions in
information technology spending; (iii) our ability to protect our
proprietary technology; (iv) risks associated with managing the growth
of our business, including risks associated with acquisitions and
investments and the challenges and costs of integration, restructuring
and achieving anticipated synergies; (v) competitive factors, including
but not limited to pricing pressures and new product introductions; (vi)
the relative and varying rates of product price and component cost
declines and the volume and mixture of product and services revenues;
(viii) component and product quality and availability; (viii) the
transition to new products, the uncertainty of customer acceptance of
new product offerings and rapid technological and market change; (ix)
insufficient, excess or obsolete inventory; (x) war or acts of
terrorism; (xi) the ability to attract and retain highly qualified
employees; (xii) fluctuating currency exchange rates; (xiv) litigation
that we may be involved in; and (xiii) other one-time events and other
important factors disclosed previously and from time to time in the
filings of EMC Corporation, the parent company of RSA, with the U.S.
Securities and Exchange Commission. EMC and RSA disclaim any obligation
to update any such forward-looking statements after the date of this
release.

Note: McAfee, ePolicy Orchestrator, and VirusScan are trademarks or
registered trademarks of McAfee, Inc. or its subsidiaries in the United
States and other countries. Other names and brands may be claimed as the
property of others.

For more information please contact:
Adam Pletsch/Dianna Lai
StrategicAmpersand Inc. (for McAfee Canada)
adam@stratamp.com
dianna@stratamp.com
(416) 961-5595

Symantec Announces New Service For Online Publishers Concerned About Malicious Advertising


Symantec Announces New Service For Online Publishers

Concerned About Malicious Advertising

 

TORONTO, ON – Oct. 17, 2011  – Symantec Corp. (Nasdaq: SYMC) today announced Symantec AdVantage, a new cloud-based service that will enable website owners to discover malicious software (malware) hidden in online advertisements. Malicious advertising (malvertising) poses a growing threat to website owners and their customers reputation and bottom line. Offered in partnership with Armorize Technologies, Symantec AdVantage will use the latest malware detection techniques to enable website owners to quickly, easily and cost-effectively mitigate malvertising threats. Symantec AdVantage is scheduled to be made available to publishers and ad networks through a free early access program beginning in November 2011.

Click to Tweet: New cloud-based Symantec AdVantage service to protect websites from malicious advertising: http://bit.ly/r5siGc

A website’s success depends on visitors trusting that the site’s links and banner advertisements are safe. Cybercriminals know this and have deployed malvertising to take advantage of that trust. Malvertising takes three primary forms: cyber criminals hack into websites and inject malware into banner ads, website owners unwittingly distribute malware after cyber criminals compromise their networks, and cyber criminals pose as genuine advertisers and wait for victims to click on their ads. 

Website owners can have tremendous difficulty detecting malvertising attacks and an even harder time tracking down perpetrators. In addition, the malware problem is worsening: Symantec reported in its April 2011 Symantec Internet Security Threat Report Volume XVI that it discovered 286 million unique malware variants in 2010, up 19 percent from 240 million unique variants in 2009. A growing proliferation of web-attack toolkits drove a 93 percent increase in the volume of web-based attacks in 2010 compared to 2009.

Symantec Advantage will scan, detect and report malvertising on websites by automatically alerting publishers and identifying the location of malicious advertisements so customers can remove malicious ads that may damage their business’ reputation. A real-time performance dashboard complements these automatic reports by providing essential insights. For example, Symantec AdVantage will enable customers to compare safe ads to malicious advertisements and discover how and when malvertising occurred by visually tracing and identifying the path and source of infected advertisements.

Availability

 

Beginning in November 2011, Symantec AdVantage is scheduled to be available to a limited number of publishers for six months of free malvertising scanning. Publishers interested in the free early access program can apply at: http://advantage.symantec.com

 

Quotes

·          “The OTA formed the Anti-Malvertising Task Force in 2010 in response to increased threats to consumers and to help defend the integrity of interactive advertising.  Malvertising is quickly becoming  a leading tactic of choice to deliver malware.  These attacks are of concern to individuals, site owners and advertisers – from a security,  privacy and regulatory perspective.  We are delighted that Symantec will be providing services to help the interactive advertising community better monitor and track down these problems – Symantec is well-known in the security community and we expect great things from them.”
 – Craig Spiezle, President and Executive Director, Online Trust Alliance

·         “Malvertising poses a serious risk to online publishers and their customers, reputation and revenue. Highly publicized malvertising infections can damage the reputation of even the most trusted online sites. Symantec AdVantage will provide ad publishers the tools they need to protect their businesses by fighting back against these threats.”   
 – Fran Rosch, Vice President, Identity and Authentication Services, Symantec Corp.

·         “Up until now, even the largest publishers do not possess insight into exactly what ads are presenting to their visitors. Symantec AdVantage is the first of its kind to redefine visitor experience analytics. Using the latest malware detection techniques in conjunction with Armorize, Symantec AdVantage traces ad analytics from the visitor perspective and asks the question ‘what do they see’ and expands to questions like ‘what is the quality and security of the content they see’.”
– Wayne Huang, Co-Founder and CEO, Armorize Technologies

Related

 

Connect with Symantec

·         Follow Symantec on Twitter

·         Join Symantec on Facebook

·         Subscribe to Symantec News RSS Feed

·         Subscribe to Symantec’s SlideShare Channel

·         Visit Symantec Connect Business Community

 

About Symantec

Symantec’s Canadian operations are headquartered in Toronto with offices in Montreal, Ottawa, Calgary and Vancouver.  For more information on Symantec products or current promotions, access Symantec’s Canadian Web site at www.symantec.ca. Symantec is an active member of the Business Software Alliance (BSA).


Symantec is a global leader in providing security, storage and systems management solutions to help consumers and organizations secure and manage their information-driven world.  Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. More information is available at www.symantec.com.

 

###

 

NOTE TO EDITORS: If you would like additional information on Symantec Corporation and its products, please visit the Symantec News Room at http://www.symantec.com/news. All prices noted are in U.S. dollars and are valid only in the United States.

 

Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

Forward-looking Statements: Any forward-looking indication of plans for products or programs is preliminary and all future release or delivery dates are tentative and are subject to change. Any future program plans, or release of the product or planned modifications to product capability, functionality, or feature are subject to ongoing evaluation by Symantec, and may or may not be implemented and should not be considered firm commitments by Symantec and should not be relied upon in making program participation or product purchasing decisions.

 

Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

 

Launch Of New 4G Broadband Satellite Scheduled for Wednesday October 19th, 2:48pm EST

 

Launch Of New 4G Broadband Satellite Scheduled for Wednesday October 19th, 2:48pm EST

MARKHAM, ON, Oct. 17, 2011 /CNW/ - The launch of Viasat-1 has been set for Wednesday October 19th at 2:48pm EST.   A game-changer in terms of ubiquitous broadband access in Canada, ViaSat-1 will allow for previously unavailable speed and bandwidth economics, and will provide Canadians in its footprint, which includes many remote areas, the opportunity to get a broadband connection that is truly fast and affordable.  4G satellite technology will allow Xplornet to end Canada's digital divide, once and for all.

To facilitate coverage of the launch, Xplornet will capture HD video, offer a live stream of the launch and is pleased to work with editors to create interview opportunities before, during and after launch.  Xplornet executives will be at the launch site in Kazakhstan to provide real-time comment on this launch.  Updates on launch status are available at our launch status website at www.4GSatellite.ca.

About Xplornet Communications Inc.

Headquartered in Woodstock, New Brunswick, Xplornet Communications Inc. (formerly Barrett Xplore Inc.) is Canada's leading rural broadband provider, with customers and dealers in every province and territory. Xplornet aims to bridge the urban/rural digital divide by ensuring that every Canadian, regardless of where they live, has access to broadband, thereby enabling them to compete effectively in the global economy and gain access to essential government and educational services.

For further information:

Media Enquiries: please contact:
Jeff Hecker, Director, Marketing Communications and Public Relations
(905) 944-7969

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PEER 1 Hosting opens World-Class Datacenter

Image002

 

 

 


PEER 1 Hosting Opens Doors to World-Class Datacenter

 

Company launches state-of-the-art green datacenter in Portsmouth, UK

 

 

Vancouver, BC – October 17, 2011 -  PEER 1 Hosting (TSX:PIX ), the global IT hosting provider, opens its new 57,800 square foot green datacenter in Portsmouth, UK today. The facility in Langstone Technology Park offers businesses across London and the South East scalable managed hosting, dedicated hosting and colocation services in one of the greenest datacenters in the country. This location is optimal for businesses of all sizes operating in Europe as well.

 

Within easy reach of London, the center has a staggering 11MVA of available power, room for 20,000 servers, and provides a direct connection to PEER 1 Hosting’s 10Gb FastFiber Network™.

 

The facility is located in one of the most energy-efficient buildings of its type in the UK. Built on a brownfield site in Portsmouth, it is expected to deliver a predicted Power Usage Effectiveness (PUE) rating of 1:1. For every one unit of power used for computer equipment, only one unit is used to power other areas, such as cooling. The industry average is 1:8.

 

To achieve this, the company is the first in the world to use the energy-efficient Excool cooling system.

The system harnesses the natural cooling effect of air and water, using a super-efficient heat exchange system, low-energy fans and water atomisers.

 

“Datacenter demand shows no signs of slowing down. Our £45 million (USD$70m) investment in this state-of-the art facility is testament to PEER 1 delivering the services that our customers need and are going to need in the future,” said Dominic Monkhouse, EMEA managing director of PEER 1 Hosting “By investing, we have developed a wholly-owned datacenter that leads the way in reducing the carbon footprint for our customers, delivers 24/7 service and provides customers with the capacity to grow.”

 

In addition to its green credentials, the datacenter is kept secure through biometric authentication, ultra sound technology and coordinated intruder alarms. Users also have the opportunity to work at the site as catering, Wi-Fi, conference rooms, a 150-seat auditorium and fitness center are available.

 

 “This new datacenter represents a significant investment for PEER 1 in the UK and European markets. There is a shortage of green datacenter capacity in the region which creates a great potential for growth,” said Fabio Banducci, President and CEO of PEER 1 Hosting. “We see this location meeting the needs of our customers going forward in an increasingly data rich world.”

-30-

About PEER 1 Hosting


PEER 1 Hosting is one of the world’s leading IT hosting providers. The company is built on two obsessions: Ping & People. Ping, represents its commitment to best-in-breed technology, founded on a high performance 10Gb FastFiber Network™ connected by 18 state-of-the-art datacenters, 21 points-of-presence and 10 colocation facilities throughout North America and Europe. People, represents its commitment to delivering outstanding customer service to its more than 10,000 customers worldwide, backed by a 100 percent uptime guarantee and 24x7x365 FirstCall Support™. Info-Tech Research Group recently named PEER 1 Hosting as a “Champion” in its Canadian colocation and managed services Vendor Landscape report, recognizing the company’s strength in product offerings and enterprise strategy in the global IT marketplace. PEER 1 Hosting’s portfolio includes Managed Hosting, Dedicated Servers under the ServerBeach brand, Colocation and Cloud Services. Founded in 1999, the company is headquartered in Vancouver, Canada, with European operations headquartered in Southampton, UK. PEER 1 Hosting shares are traded on the TSX under the symbol PIX. For more information visit: www.peer1.com or www.peer1hosting.co.uk.

 

For further information:

For North American media inquiries please contact Kristin Sawyer at MAVERICK PR, 416-640-5525 ext. 250, kristins@maverickpr.com

For European media inquiries please contact Champion Communications +44 (0)207 268 3439 PEER1hosting@championcomms.com

For investor inquiries please contact David Feick, Equicom Group, (403) 218-2839, dfeick@equicomgroup.com.

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