CSC Launches Unified Communications as a Service in Canada
CSC Launches Unified Communications as a Service in Canada Cisco’s Collaboration Portfolio Provides Turnkey Managed Service for
Global Enterprises FALLS CHURCH, Va., April 12 -- CSC (NYSE: CSC) today announced a
Unified Communications as a Service (UCaaS) offering based on Cisco’s
Hosted Collaboration Solution in the Canadian market. This offering is
the latest standard managed service addition to CSC’s unified
communications and collaboration (UCC) solutions suite. Developed in close collaboration with Cisco, and complemented by
CSC’s multi-platform integration, CSC’s UCaaS solution enhances
clients’ productivity and accelerates business processes and decision
making while lowering costs. UCaaS builds on CSC’s existing capability
to provide custom, outsourced UCC solutions, serving as the underlying
platform for the full range of collaboration capabilities and services
offering clients communication and collaboration flexibility as their
businesses grow and change. The hosted unified communications service allows businesses to bring
converged voice, mobile and data services to every desktop in their
organization. Companies that are tightly managing their capital
expenditure will be able to take a first step into converged
communications by consuming their telephony, voicemail, conferencing and
unified messaging technologies on a utility-based, per-user pricing
model. CSC is providing this newly launched managed service to clients
globally via its unified communications service center. Leveraging a
flexible service delivery model, CSC can accommodate customer
premises-based, CSC-hosted and hybrid deployments. CSC will also provide
all hardware and software as part of the service or will manage
customer-owned equipment. Regardless of delivery model, services ar
e
supported at a per-seat, per-month fee and receive standard solution
design and 24/7 support globally. UCaaS builds on CSC’s rich heritage of providing world-class
telephony and integration solutions to its clients - across industry
verticals. Currently, CSC is using UCaaS internally at two major CSC
customer call centers. Additionally, CSC has deployed its UCaaS solution
as the core voice and collaboration platform for federal government and
financial industry clients and has launched paid pilots with clients in
the manufacturing, aerospace and defense, and chemical, energy and
natural resources (CENR) verticals. “CSC’s UCaaS offering delivers to our clients a cost-effective,
flexible and responsive suite of UC capabilities,” said Nimesh Shah,
vice president of global infrastructure services and solutions for CSC.
“Continued expansion of CSC’s as a service solutions in the Canada
market with Cisco’s Unified Communications platform allows our clients
to enjoy optimized organizational communication and business process
integration - driving competitive advantage.” Mike Ansley, vice president, Partner Organization, Cisco Canada adds,
“We welcome CSC’s UCaaS offering to Canada and the opportunities
it presents to organizations looking to realize the benefits of a Hosted
Collaboration Solution. The combination of CSC and Cisco provides
clients with world-class collaboration services to meet the changing
needs in the workplace.” About CSC CSC is a global leader in providing technology-enabled business
solutions and services. Headquartered in Falls Church, Va., CSC has
approximately 98,000 employees and reported revenue of $16.0 billion for
the 12 months ended December 30, 2011. For more information, visit the
company’s website at www.csc.com. About Cisco Cisco, (NASDAQ: CSCO), the worldwide leader in networking that
transforms how people connect, communicate and collaborate. Cisco Canada
Co., a wholly owned subsidiary of Cisco, has offices across Canada
dedicated to customer support, sales and service. For ongoing news,
please go to http://newsroom.cisco.com/canada/. -30- Cisco, the Cisco logo and Cisco Systems are registered trademarks or
trademarks of Cisco Systems, Inc. and/or its affiliates in the United
States and certain other countries. All other trademarks mentioned in
this document are the property of their respective owners. The use of
the word partner does not imply a partnership relationship between Cisco
and any other company. This document is Cisco Public Information.
Contact Information Andrea Berry
StrategicAmpersand Inc. (for Cisco)
416-961-5595, Ext. 428
andberry@cisco.com Karin Scott
Cisco
416-306-7164
kariscot@cisco.com